SHIPPING POLICY
We Ship Your Sign Straight to Your Happy Place!
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We know you can't wait to hang your new sign with pride (or maybe hide it from your significant other until the big reveal ). That's why we hustle to get your handcrafted masterpiece shipped out to you ASAP!
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Here's the skinny on shipping:
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Most orders ship within 2-21 business days (depending on the complexity of the project). We like to get crafty, but we're also pretty speedy!
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Cake toppers are usually within 2-3 days but our doozy of a cottage signs/first responder signs require a bit more love and attention. Please expect to wait 2-4 weeks for these beauties. We promise it's worth the wait!​
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We offer expedited shipping. This usually means next day shipping within Ontario.
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Shipping costs are calculated at checkout. No hidden fees here, just transparent pricing.
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We package your sign with love (and plenty of bubble wrap!) to ensure it arrives safe and sound.
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Once your order is shipped, you'll receive a tracking number so you can stalk your package like a true internet champion (we won't judge).
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For international orders: Please contact us directly for a shipping quote. We're happy to send your sign around the globe!
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Questions? We've got answers! Shoot us an email at the bottom of this page via our contact form and we'll be happy to help.
RETURN & EXCHANGE POLICY
No Buyer's Remorse Here (But We've Got You Covered Anyway)!
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Since our signs are handcrafted just for you, kinda like a one-of-a-kind masterpiece (fancy, right?), we don't offer traditional returns. But don't worry! We have an alternative plan, here's the scoop...
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We Got Your Back on Broken Goods: If your sign arrives with battle wounds (thanks mail carriers) don't you worry! We'll happily work with you for the best resolution.
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Questions? We're here to help! Shoot us an email below of anything is unclear.